This qualification applies to a range of administrative roles in varied contexts.Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.

Core Units
- BSBITU307 Develop keyboarding speed and accuracy
- BSBWHS201 Contribute to health and safety of self and others
Group A
- BSBFIA303 Process accounts payable and receivable
- BSBFIA304 Maintain a general ledger
- BSBADM307 Organise schedules
- BSBITU302 Create electronic presentations
- BSBITU304 Produce spreadsheets
- BSBITU303 Design and produce text documents
- BSBWRT301 Write simple documents
Group B
- BSBCUS301 Deliver and monitor a service to customers
- BSBCMM301 Process customer complaints
- BSBDIV301 Work effectively with diversity
- BSBADM311 Maintain business resources
Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).
The full fee for this course is $1500



