SIT50416 Diploma of Hospitality Management

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Unit Modules

Step Into Training Services Paypal
Core units
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices

Elective units
SITXFSA001* Use hygienic practices for food safety
SITHIND004 Work effectively in hospitality service
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB005 Prepare and serve espresso coffee
SITHIND001 Use hygienic practices for hospitality service
SITHIND002 Source and use information on the hospitality industry
SITHFAB016 Provide advice on food
SITHFAB002 Provide responsible service of alcohol
BSBSUS401 Implement and monitor environmentally sustainable work practices
SITXHRM001 Coach others in job skills
SITXFSA002 Participate in safe food handling practices
SITXFIN001 Process financial transactions
BSBWOR203 Work effectively with others
SITXINV004 Control Stock
SITXINV003 Purchase goods


12 Months
Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).

Mode of Delivery

  • Face to face
  • Workplace: On the job


QLD: Logan Central


The full fee for this course is $5000

Queensland Funding and Fee For Service is Available.

Waitress Serving Food To Senior Couple In Restaurant

Diploma of Hospitality Management