SIT50416 Diploma of Hospitality Management


This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.


This Course is subsidised under the 2019-2020 Queensland VET Investment Plan administered by the Department of Employment, Small Business and Training’s (DESBT)

To be eligible for the Higher Level Skills program, individuals must:

  • be aged 15 years or over
  • be no longer at school
  • permanently reside in Queensland
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen
  • not hold, and not be enrolled in, a certificate IV or higher-level qualification, not including qualifications completed at school and foundation skills training.

(In addition to the standard eligibility requirements, specific restrictions and/or exemptions may apply to participation in certain subsidised qualifications. Any additional eligibility requirements will be based on industry advice or requirements under the relevant national training package and will be detailed in the Queensland Training Subsidies List)

For more information please read the Student Fact Sheet

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Unit Modules

Core units
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
Elective units
SITXFSA001* Use hygienic practices for food safety
SITHIND004 Work effectively in hospitality service
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB005 Prepare and serve espresso coffee
SITHIND001 Use hygienic practices for hospitality service
SITHIND002 Source and use information on the hospitality industry
SITHFAB016 Provide advice on food
SITHFAB002 Provide responsible service of alcohol
BSBSUS401 Implement and monitor environmentally sustainable work practices
SITXHRM001 Coach others in job skills
SITXFSA002 Participate in safe food handling practices
SITXFIN001 Process financial transactions
BSBWOR203 Work effectively with others
SITXINV004 Control Stock
SITXINV003 Purchase goods


12 Months
Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).

Mode of Delivery

  • Face to face
  • On the job for GAP training


QLD: Logan Central

Co-Contribution Fee





$2.00 PER UNIT

$56.00 TOTAL

$1.00 PER UNIT

$28.00 TOTAL


Queensland Funding and Fee For Service is Available.

Waitress Serving Food To Senior Couple In Restaurant

Diploma of Hospitality Management

Higher level skills program