Blog Details

What are the duties of an education support worker in Queensland?


In the dynamic landscape of education, the role of Education Support Workers in Queensland has become increasingly crucial. These professionals play a vital role in fostering an inclusive and supportive learning environment for students.

In this blog post, we'll explore the duties and responsibilities of an Education Support Worker in Queensland, with a particular focus on the CHC40221 Certificate IV in School Based Education Support.


Understanding the CHC40221 Certificate IV in School Based Education Support:

The CHC40221 Certificate IV in School Based Education Support is a nationally recognised qualification designed to equip individuals with the knowledge and skills needed to support the diverse needs of students in a school setting. This comprehensive program covers a range of topics, ensuring that Education Support Workers are well-prepared to contribute to the holistic development of students.


Duties of Education Support Workers in Queensland:

1. Inclusive Learning Support:

 Education Support Workers are instrumental in creating an inclusive learning environment. They work closely with teachers to provide additional support to students with diverse needs, ensuring that every child has the opportunity to thrive academically and socially.


2. Assessment and Planning:

Education Support Workers collaborate with teachers and other education professionals to assess students' individual needs. They actively contribute to the development of Individual Education Plans (IEPs) and adapt teaching materials to accommodate different learning styles.


3. Behavioural Support:

 Managing and supporting students with challenging behaviours is a significant aspect of the Education Support Workers role. They employ positive behaviour management strategies, fostering a safe and respectful atmosphere within the classroom.


4. Communication and Collaboration:

 Effective communication is key to success in the role of an Education Support Workers. They liaise with teachers, parents, and other professionals to share insights about student progress and discuss strategies for ongoing support. Collaboration is at the heart of creating a cohesive educational experience for students.


5. Literacy and Numeracy Support:

 Education Support Workers provide targeted assistance to students struggling with literacy and numeracy. They may work one-on-one or in small groups, tailoring their approach to meet the specific needs of each student.


6. Technology Integration:

 In today's digital age, Education Support Workers are increasingly involved in integrating technology into the learning process. They assist students in navigating digital platforms and support the use of educational technology as part of the curriculum.


7. Crisis Intervention:

Education Support Workers are trained to handle crises and emergencies within the school setting. This includes providing emotional support to students, implementing safety protocols, and communicating effectively with relevant stakeholders.


8. Professional Development:

Continuous learning is a cornerstone of the Education Support Workers role. Those holding the CHC40221 Certificate IV in School Based Education Support are committed to staying updated on best practices and participating in professional development opportunities to enhance their skills.



The role of Education Support Workers in Queensland is multifaceted, requiring a diverse skill set and a deep commitment to the well-being and development of students. The CHC40221 Certificate IV in School Based Education Support serves as a comprehensive training program, preparing individuals for the dynamic and rewarding journey of supporting inclusive education. As these professionals continue to contribute significantly to the educational landscape, their impact on students' lives is immeasurable, shaping the future of education in Queensland and beyond.

You can be your own Guiding star with our help