BSB30215 Certificate III in Customer Engagement


12 months

mode of Delivery

Face to face


QLD: Logan Central;
NSW: Parramatta

Total Fees

$ 1200

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Are you a big people person? Do you have a warm and welcoming personality?

Enrol in our BSB30215 Certificate III in Customer Engagement and become one step closer to a career in customer relations. This course will equip you with the essential skills and knowledge to work in the customer service field such as receiving and responding to customer queries, appropriately dealing with customer complaints, working with a variety of communication channels, adhering to key performance indicators, providing technical advice, and working effectively within a team environment.

Funding / Fees

Select Location :

  • Queensland
  • New South Wales

Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).

Course Fee



Units of Competency

Total number of units=12

  • 4 Core Units
  • 8 Elective Units

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