CHC52021 Diploma of Community Services

CRICOS CODE: 113858K

The Diploma of Community Services program is a dynamic and transformative educational journey designed to equip students with the knowledge and practical skills required to excel in the realm of community support and social empowerment. This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. Workers support people to make change in their lives to improve personal and social well-being and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.


Career Outcomes:

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Support Facilitator (Community Services)

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

On successful completion of this qualification learners will have satisfied all requirements and components and will have the knowledge and skills required to progress through to CHC62015 Advanced Diploma of Community Sector Management or -related courses.

Qualification Package Entry Requirements

There are no specific entry requirements for this course.

SITS College has its own following admission requirement
Pre-training Review:

SITS College’s policies seek to remove barriers within the learning and assessment processes, and to place individuals with specific needs into an appropriate course.
SITS College is responsible for obtaining enrolment details in full (as outlined on the Enrolment Application Form) and to ensure that information pertaining to individual learning requirements is provided to participants prior to enrolment. A Pre-Training Review will be done during the application process in accordance with the applicant’s provided information. This review relates to each learner’s previous education, training and work experience. This review is conducted to determine if there is a need to recognise existing competencies through Recognition of Prior Learning (RPL) and / or Credit for prior studies. Recognition of Prior Learning or Credit Transfer approval will shorten the length of the course. Please refer to Pre-Training Review Policy and Procedure.

Language, Literacy and Numeracy Test (LLN Test):

Applicants will need to undertake LLN test and demonstrate the required ACSF level for this qualification to gain entry into this qualification. It will be conducted at the same time as the pre-training review.

If the applicant cannot complete the LLN test satisfactorily, they will be provided with support, (within the scope of SITS College). If the support required for the applicant does not fall within the scope of SITS College, the applicant will be asked to take further Language, literacy and numeracy training e.g. English Language Intensive Course for Overseas Learners (ELICOS) programs with some other institute at additional cost. SITS College will not charge any referral fees.

SITS College Admission requirements

  • Applicant must be 18 years of age or older.
  • IELTS band 6.0 or equivalent. Applicant does not need to provide evidence of an English test score with application if one of the following applies:
    • Applicant is a citizen and holds a passport from UK, USA, Canada, NZ, or Republic of Ireland
    • Applicant is enrolled in a principal course of study that is a registered school course, a standalone English Language Intensive Course for Overseas Students (ELICOS), a course registered to be delivered in a language other than English, or a registered post-graduate research course
    • Applicant has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland
    • in the 2 years before applying for the student visa, Applicant completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while they held a student visa.
  • Entry into this course requires the successful completion of an Australian Year 12 qualification or equivalent.
  • All learners will be required to demonstrate the required LLN (Language, Literacy, Numeracy) level to gain entry into the course. The following ACSF level is required to gain entry into the course. If addition support is required, then we can help you. For additional information, go to the Student Handbook on our website.

Total number of units: 20

12 Core Units 8 Elective Units
Unit Code Unit Name
CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
CHCCSM012 Coordinate complex case requirements
CHCCSM009 Facilitate goal-directed planning
CHCCSM014 Provide case management supervision
CHCCSM015 Undertake case management in a child protection framework
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCADV002 Provide advocacy and representation services
CHCAOD009 Develop and review individual alcohol and other drugs treatment plans
CHCDFV006 Counsel clients affected by domestic and family violence
  • Duration : 96 weeks (including holidays)
  • Fees : For fee details,
    please contact us 1300 467 487
  • Mode of Delivery :
    Face to Face
  • Campus :
    - Salisbury
    - Fortitude Valley
  • 2025 Intake Dates :

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