The CHCSS00140 Case Management Skill Set provides community service professionals with the skills and abilities to manage complex cases. You will develop skills in planning and implementing case management processes, facilitating and reviewing and evaluating case plans, and conducting holistic assessments of clients. The skill set is tailored to the needs of professionals working in community services, aged care, health care, and disability support, who wish to augment their skills and knowledge in case management. Upon successful completion of the course, you will be able to coordinate services and manage client outcomes personally or as a collaborative activity, as well as develop and enhance their own professional ability to manage complex, and at times diverse community service cases.
2025-2028 Career Boost (General Training) is managed by the Department of Trade, Employment and Training (DTET).
Click here to get more information about Career Boost Program.
(Note: This eligibility requirement does not apply to individuals seeking to enrol in a skill set).
Student must be an Existing Worker in the Community Services and Health industry.
This fee can be paid by an employer, a family member, a friend, or another organisation or a third party unrelated to the RTO but cannot be paid or waived by the RTO (whether directly or indirectly), unless approved in writing by the Department. The fee amount represents the total cost to the student, including any enrolment charges (e.g. ID card fees), tuition, services and materials fees, and all other mandatory costs related to delivering training, assessment, and awarding the Qualification. This also includes costs such as criminal history checks, where required for Vocational placement or employment in certain occupations.
Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).
| Unit Code | Unit Name |
|---|
| CHCCSM012 | Coordinate complex case requirements |
| CHCCSM016 | Undertake advanced assessments |
| CHCCSM017 | Facilitate and review case management |
