The CHCSS00084 Lead and Support Colleagues Skill Set allows team leaders, managers, and coordinators to learn the skills they need to support their teams and enhance interpersonal wellbeing in high pressure, high-demand situations. You will learn how to lead colleagues, how to manage teams and strategies to build resilience in the workplace. The skills set is aimed for those who are working in community services, aged care, health and related sectors and who have Certificate III, or Certificate III equivalent skills recognised through previous learning. After completing this course, you will be capable of confidently leading a team, supporting staff wellbeing, and creating a productive and encouraging working environment.
This skill set has been endorsed by industry as suitable for individuals who:
2025-2028 Career Boost (General Training) is managed by the Department of Trade, Employment and Training (DTET).
Click here to get more information about Career Boost Program.
(Note: This eligibility requirement does not apply to individuals seeking to enrol in a skill set).
Student must be an existing worker and be a current or emerging leader in the Community Services and Health industry. Students must already hold a Certificate III or higher level qualification in the Community Services and Health industry.
This fee can be paid by an employer, a family member, a friend, or another organisation or a third party unrelated to the RTO but cannot be paid or waived by the RTO (whether directly or indirectly), unless approved in writing by the Department. The fee amount represents the total cost to the student, including any enrolment charges (e.g. ID card fees), tuition, services and materials fees, and all other mandatory costs related to delivering training, assessment, and awarding the Qualification. This also includes costs such as criminal history checks, where required for Vocational placement or employment in certain occupations.
Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).
| Unit Code | Unit Name |
|---|
| CHCMGT003 | Lead the work team |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect and improve own professional practice |
